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Category: Opinions | by: admin on 11 September 2012 (0 Comments)

By Sanjay Srinivasan, CTO for Telesphere (Originally appearing in Channel Partner)  The forecast for cloud security should read “sunny and clear” but enterprises looking to adopt cloud-based IT and communications services continue to deal with uncertainty about whether the services they receive and, more importantly, any of their content is truly secure. They certainly recognize Powered by WPeMatico [...]


      
Category: Opinions | by: admin on 11 September 2012 (0 Comments)

by Louis Hayner There are many ways to innovate in an organization – new products, new processes, and new ways to take your organization to market. It’s not necessarily just about seeing what the customer asks for, but also about what theydon’t ask for – building their businesses around stable, reliable technologies. Many organizations keep their Powered by WPeMatico [...]


      
Category: Opinions | by: admin on 11 September 2012 (0 Comments)

BMC Software Survey Signals Comprehensive Cloud Strategy is Needed to Alleviate Growing Tensions between Business and IT Teams  HOUSTON–(BUSINESS WIRE)–BMC Software (NASDAQ:BMC), the recognized leader in Business Service Management (BSM), today announced the findings of a new commissioned cloud survey conducted by Forrester Consulting on behalf of BMC. The survey, published in a study entitled “Delivering on Powered by WPeMatico [...]


      
Category: Opinions | by: admin on 11 September 2012 (0 Comments)

Interestingly, I considered describing the differences between cloud computing, hosted and managed services as a somewhat unique topic for today’s and Friday’s blogs. However, there are several years worth of articles and blogs attempting to clarify these three offerings. Yet, my opinion of how the market and customers should view them remains unchanged, even after Powered by WPeMatico [...]


      
Category: Opinions | by: admin on 11 September 2012 (0 Comments)

In today’s innovative and always-on society, communications service providers have never been more equipped to deliver a great customer experience, especially in the cloud. Yet man providers continue to experience customer churn due to poor processes, overhyped technology and bad customer service.   If your enterprise is spending thousands, or even millions, of dollars with Powered by WPeMatico [...]


      
Category: Opinions | by: admin on 11 September 2012 (0 Comments)

Louis Hayner, CSO, Alteva  The Role of the Service Provider Service providers should take a more active approach with their channel partners by teaching them how their channel partner program works, how the channel partner should position your services properly and more importantly, how they can get compensated. Channel partners will have some initial concerns Powered by WPeMatico [...]


      
Category: Opinions | by: admin on 11 September 2012 (0 Comments)

Louis Hayner, CSO, Alteva   Preparing for a Unified Communications Installation   There are many steps end users should consider when preparing for a UC installation. The first is to really come to an understanding about where you want your business to be. Then, work backwards. In most technology deployments, many people are happy with where Powered by WPeMatico [...]


      
Category: Featured UC3 News | by: admin on 10 September 2012 (0 Comments)

The forecast for cloud security should read “sunny and clear” but enterprises looking to adopt cloud-based IT and communications services continue to deal with uncertainty about whether the services they receive and, more importantly, any of their content is truly secure. They certainly recognize all the other business benefits of cloud based services (including but not limited to access to services and information wherever [...]