UC3 News

Dimension Data Report Analyzes the Digital Transformation of the Workplace

Dimension Data Report Analyzes the Digital Transformation of the Workplace by Robbie Pleasant As organizations shift to digital and virtual workplaces, it’s important to understand what drives the process, and what businesses are getting out of [...]

Genband Perspectives17 – 3 Takeaways

Genband Perspectives17 – 3 Takeaways by Jon Arnold Another month, another conference. Having been to several over the past few months, it’s clear that every company has a different take on UC&C, and as UC Experts, [...]

What Is Artificial Intelligence? I Can’t Define It, But I Know It When I See It

This post What Is Artificial Intelligence? I Can’t Define It, But I Know It When I See It appeared first on CloudTweaks Connected CloudTweaks. What Is Artificial Intelligence? When considering how to draw the line between [...]

Phonism Announces Simple Onboarding of Avaya SIP Phones for Service Providers

Phonism Announces Simple Onboarding of Avaya SIP Phones for Service Providers by UCStrategies Phonism’s solution for managing devices helps service providers go to market faster with new Avaya SIP phones. Phonism, an innovator in VoIP phone [...]

New Kids in the Customer Interaction Management Space: ServiceNow

New Kids in the Customer Interaction Management Space: ServiceNow by Nicolas De Kouchkovsky The customer interaction and service market is undergoing profound changes. After discussing Amazon’s entry, I want to continue my exploration of new participants [...]

ALE and PGi Deliver Audio Conferencing to Maximize the UC&C Experience

ALE and PGi Deliver Audio Conferencing to Maximize the UC&C Experience by UCStrategies Staff Alcatel-Lucent Rainbow integrates PGi Audio optimizing the enterprise UC&C experience ALE, operating under the Alcatel-Lucent Enterprise brand, today announced it is working [...]

Have You Heard of AI Washing? Meet the Latest Case: An AI Washing Machine!

This post Have You Heard of AI Washing? Meet the Latest Case: An AI Washing Machine! appeared first on CloudTweaks Connected CloudTweaks. Have You Heard of AI Washing? AI (Artificial Intelligence) Washing is the current attempt [...]

ALE and PGi Deliver Audio Conferencing to Maximize the UC&C Experience

ALE and PGi Deliver Audio Conferencing to Maximize the UC&C Experience by UCStrategies Staff Alcatel-Lucent Rainbow integrates PGi Audio optimizing the enterprise UC&C experience ALE, operating under the Alcatel-Lucent Enterprise brand, today announced it is working [...]