With Cloud technology becoming something of the norm in today’s tech savvy work environments it seems that business leaders are likely to opt for Cloud-based solutions more than ever before in comparison to just a decade ago. Businesses rely on Cloud computing for a range of processes from data storage, unifying work environments and communication, which in turn considerably caters to the new generation of millennial employees who have effortlessly integrated mobile and Cloud technologies into their daily lives.
What’s more, businesses are constantly hunting for new ways to improve their everyday processes and for the most cost effective ways to conduct their business functions. Thus, organizations are opting for Cloud-based alternatives; particularly in terms of business communications.
Consequently, businesses are progressively moving towards Cloud hosted unified communication solutions as an alternative to their outdated legacy PBXs. This allows them to benefit from eliminating the hassle of acquiring bulky and expensive equipment requiring space and costly on-site administration and management. Cloud PBXs, are making investing in servers and hardware obsolete, granting consumers the ability to set-up a multi-tenant phone system within their organizations saving both time and money.
Why opt for an unnecessary, expensive and out-dated over-sized PBX hardware solution when you can now set up your own Cloud PBX in a matter of minutes? If you are looking for solutions to increase efficiency and lower overheads in your business then opting to moving towards more advanced technological alternatives of communication might just be what you are looking for.
A Booming Industry
A Cloud-based PBX solution seems to be becoming not only a new trend when it comes to telecommunications, but a new chapter within the telco industry across the board. According to recent research, the demand for Cloud PBX is everywhere; Software Advice’s study based on small business found that over 57% of their buyers were seeking to switch to a VoIP Cloud PBX. An Infonetics’ research study revealed that Cloud PBX users are multiplying by the day and are moving away from proprietary PBXs, forecasting that the UC industry is expected to reach $12 billion by 2018.
The Millennial Shift
A significant portion of today’s labor market is comprised of millennials and it’s expected that this generation will dominate the workforce within the next decade, forcing organizations to cater to a new assortment of employee requirements. Millennials are notoriously known for their lack of employer-loyalty and need for mobility and flexibility. Bringing mobile and cloud technologies into the workplace not only promotes workplace flexibility and caters to Gen Y, but also assists in finding top talent within the recruitment market. After all, there aren’t many highly qualified job-seekers who are willing to work for an outdated organization; so in regards to HR processes, modernizing the workplace is key when trying to increase workplace compatibility to the current generation of employees.
With UC solutions becoming increasingly inexpensive to install and manage, in addition to the plethora of productivity boosting features that UC offers, the modern PBX holds much more value than that of traditional phone lines and outdated proprietary systems. Businesses are catching up quickly, increasing their competitive advantage by cutting out unnecessary expenses of telco bills and eliminating the wasted time required to install and maintain outdated PBX systems. In light of boosting efficiency through self management and increasing workflow productivity, end-users can operate their business communications all through a secured virtual environment.
Alongside the continuously expanding demand for cloud PBX, the UC industry is expected to generate a mind-boggling $95 billion by the end of 2023. In turn, it’s inevitable that there is a need for change in the way we work today. Adapting to live and work in real-time can no longer be considered a technological luxury but a necessity, and with every business scrambling to keep up with the times, offering millennial-friendly technologies to a millennial consumer-market has become a fundamental part of business today.
By Chloe Mahtaney, PR Manager at 3CX
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