May 23rd, 2017

Genesys Unveils G-NINE

Genesys Unveils G-NINE by Robbie Pleasant Genesys has announced a new omni-channel platform and customer engagement model: the Genesys Customer Experience Platform “G-NINE.” This new framework, introduced at CX17 Indy, will guide the offers from Genesys [...]

Is a Cloud Phone System Right for Your Small Business?

This post Is a Cloud Phone System Right for Your Small Business? appeared first on CloudTweaks Connected CloudTweaks. Small Business Cloud Phone Service As your business grows and evolves, you may find that your phone setup [...]

Major Cloud Outages: Five Things Organizations Can do to Protect Against Network Failures

This post Major Cloud Outages: Five Things Organizations Can do to Protect Against Network Failures appeared first on CloudTweaks Connected CloudTweaks. Recent Major Cloud Outages It is no surprise that whenever there is an outage in [...]

Cisco IoT Threat Defense: IoT Services Solution to Secure IoT Devices

This post Cisco IoT Threat Defense: IoT Services Solution to Secure IoT Devices appeared first on CloudTweaks Connected CloudTweaks. Cisco IoT Threat Defense With 50 Billion Connected Devices by 2020, Businesses Must Segment the Network for [...]