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Category: UC3 News | by: admin on 20 January 2017 (0 Comments)

Journey Science In Telecom Journey Science, being derived from connected data from different customer activities, has become pivotal for the telecommunications industry, providing the means to drastically improve the customer experience and retention. It has the ability to link together scattered pieces of data, and enhance a telco business’s objectives. Siloed approaches are becoming obsolete This post Journey Science In Telecom: Take Customer [...]


      
Category: UC3 News | by: admin on 20 January 2017 (0 Comments)

Avaya Bankruptcy – A New Dawn or the Beginning of the End by Phil Edholm This morning, January 19th, the day before the presidential inauguration, Avaya filed for Chapter 11 bankruptcy protection. What happens now and how the company moves forward are key concerns for Avaya customers, employees, and the market in general. Having been through a somewhat similar event with Nortel in 2009, [...]


      
Category: UC3 News | by: admin on 20 January 2017 (0 Comments)

FinTech Industry In South Korea The FinTech Industry has become the talk of the town over the last few years. The surging technological influence in the Finance Industry is not only shaping the future of the major economies but also bringing in new changes to the traditional financial industries. The Western World has already experienced the This post Bank of Korea Predicts Growth of [...]


      
Category: UC3 News | by: admin on 19 January 2017 (0 Comments)

BT Earns Leader Placement in Gartner’s Magic Quadrant for UCaaS by Robbie Pleasant Earlier in September, Gartner Inc. announced the leaders in its Unified Communications as a Service (UCaaS) Magic Quadrant. Among the leaders worldwide was British Telecommunications plc (BT), which earned its place there after being placed as a Challenger in 2015, and was given the highest position in its quadrant for its [...]


      
Category: UC3 News | by: admin on 19 January 2017 (0 Comments)

Tech Trends 2017 Do not expect disruptive tech but improvements of existing technologies Tech trends that will shape 2017 will not be disruptive technologies but development of already available technologies that will progress further to expand their respective markets, become more affordable, and enhance their capabilities. Cloud Computing: Analysts believe the Cloud is to play This post Tech Trends That Will Shape 2017: [...]


      
Category: UC3 News | by: admin on 19 January 2017 (0 Comments)

Cloud Security Trends Last year was a big year for the cloud. Cloud adoption continued to grow at a rapid clip, even as executives from companies such as McDonald’s and ENEL talked about how their organizations are embracing a cloud-first approach to IT with an eye toward a cloud-only future. It was also a year This post Four Cloud Security Mega Trends appeared [...]


      
Category: UC3 News | by: admin on 19 January 2017 (0 Comments)

Cloud Computing Retail Industry In efforts to keep up with current trends and consumer expectations, retailers are hard at work implementing online shopping platforms, mobile and IoT purchasing tools, and in-store digital alerts to entice digitally-savvy buyers. For the top retail achievers, advanced analytics of detailed and accurate consumer profiles add an edge that sometimes This post Cloud Computing Driving The Retail Industry [...]


      
Category: UC3 News | by: admin on 18 January 2017 (0 Comments)

4 Reasons Your UC Strategy Needs a Network Assessment by UCStrategies Guest Contributor As any IT team can attest, maintaining a network is hard work. It requires deep technical knowledge and a good feel for the business to understand and prioritize which applications and services need to be running at an optimal performance level. It would be nice if you could simply take an [...]