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Category: UC3 News | by: admin on 22 November 2017 (0 Comments)

Cisco AI Emerges by Blair Pleasant Artificial Intelligence (AI) is clearly one of the hottest topics these days, and I recently had the opportunity to see and hear about some of the things the Cisco Collaboration Group is doing in this area. At a recent Cisco “AI Meets Collaboration” event for press and analysts with Cisco’s Emerge Lab, the company discussed how it’s using [...]


      
Category: UC3 News | by: admin on 22 November 2017 (0 Comments)

This post HPE CEO Whitman’s surprise exit stumps Wall Street appeared first on CloudTweaks Connected CloudTweaks. (Reuters) – Shares of Hewlett Packard Enterprise Co (HPE.N) fell 6 percent on Wednesday after Chief Executive Officer Meg Whitman’s decision to step down from the role took Wall Street by surprise. Whitman, one the most high-profile executives in the This post HPE CEO Whitman’s surprise exit stumps [...]


      
Category: UC3 News | by: admin on 22 November 2017 (0 Comments)

Five9 Customer Service Index Shows the Value of the Customer Experience by Robbie Pleasant Five9, Inc. conducted its inaugural Five9 Customer Service Index research, conducted by Zogby Analytics, and the results are clear: customer service experience is key to a company’s success. The Five9 Customer Service Index Research is the result of two surveys, polling over 250 U.S. business decision makers for retail, education, [...]


      
Category: UC3 News | by: admin on 22 November 2017 (0 Comments)

This post Autonomous Vehicle Startups Attract 76% of All Auto Tech Investment appeared first on CloudTweaks Connected CloudTweaks. Autonomous Vehicle Startups Automotive tech startups are attracting close to $4 billion worth of investment since the start of 2017, according to a report by CB Insights. However, two-thirds of the amount, or 76 percent, are going into the pockets This post Autonomous Vehicle Startups Attract [...]


      
Category: UC3 News | by: admin on 21 November 2017 (0 Comments)

This post This Amsterdam Bank Wants To Hack … Itself? appeared first on CloudTweaks Connected CloudTweaks. Bank Wants To Hack … Itself? With instances of professional hacking and data leaks making the news every year, it’s no secret that cybersecurity has become a major concern. How does a corporation ensure its cybersecurity remains impenetrable in a world This post This Amsterdam Bank Wants To Hack [...]


      
Category: UC3 News | by: admin on 21 November 2017 (0 Comments)

This post Cloud Security Alliance Issues New Code of Conduct for GDPR Compliance appeared first on CloudTweaks Connected CloudTweaks. EDINBURGH, Scotland, Nov. 21, 2017 /PRNewswire-USNewswire/ — The Cloud Security Alliance (CSA), the world’s leading organization dedicated to defining and raising awareness of best practices to help ensure a secure cloud computing environment, today released the CSA Code of Conduct for GDPR Compliance, which provides cloud This post Cloud Security Alliance [...]


      
Category: UC3 News | by: admin on 21 November 2017 (0 Comments)

This post Data Catalog: Enabling Self-Service Analytics appeared first on CloudTweaks Connected CloudTweaks. Enabling Self-Service Analytics A Chinese proverb says, “The best time to plant a tree was 20 years ago; the second-best time is now”.  Let’s assume you’re already up and running with a big data Hadoop platform for advanced analytics use-cases.  This post Data Catalog: Enabling Self-Service Analytics appeared first on CloudTweaks [...]


      
Category: UC3 News | by: admin on 20 November 2017 (0 Comments)

Virsae Big Data Dive Lifts Lid on Gremlins Plaguing Voice Calls by UCStrategies Analysis of 257 million calls pinpoints lingering networking issues Virsae Service Management (VSM), the cloud-native service management platform for unified communications (UC), is crunching a mountain of data to help IT managers root out remaining glitches in their voice communications systems. In a first for the company, and possibly the entire unified [...]